Once you place the order, we will first carry out a pre-authorization check to ensure that are sufficient funds to complete the full transaction. Until the confirmation of the pre-authorisation check has been completed the goods will not be dispatched. Only after the acceptance of the order will be debit the amount from your card. For any payment related questions, concerns or queries, please refer to our FAQ section.
During the order placement process, delivery options will be provided to you so that you can choose according to your convenience. These options, the date and duration of the delivery will all be based on the delivery location. When the order is placed, you will receive a confirmation via email with all the necessary details. Even at the time of dispatch, you will be notified about the same and also be informed about the approximate of delivery. You will be provided with a tracking id and the relevant details so that you can track your package. Meanwhile, we will also send you regular updates letting you know the status of your package and delivery.
Returns and refunds
If you want to return a product or get a refund on your order, please write in to us and let us know about the same. For further information or any questions or queries, you can call us or contact us. To get more information about the various ways to get in touch with us, visit the Contact Us page.